Shipping Policy

Midnight Bells is committed to delivering your orders promptly and efficiently within India. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Shipping Methods and Fees

• We offer standard shipping on all orders.
• Free shipping is available for prepaid orders.
• Orders are typically processed and shipped within 5-7 business days of order confirmation. However, unforeseen factors such as carrier delays, weather, or external circumstances may cause delays beyond our control.

Shipping Address

It is your responsibility to provide accurate and complete shipping details, including:

• Name
• Address
• Contact number

Midnight Bells is not liable for delays or issues caused by incorrect or incomplete shipping information.

Order Tracking

Once your order is shipped, you will receive a notification via WhatsApp, text message, or email containing your tracking number. Use this to monitor the status of your delivery.

Order Changes and Cancellations

We understand that you might need to modify or cancel your order. Here’s how you can proceed:

1. Online Cancellation: Log in to your account on our website, navigate to the “Orders” section, and cancel your order by following the provided instructions.
2. Customer Support Assistance: Contact us via WhatsApp at +91 7456898771 with your order details, and our team will assist you with the cancellation process.

Please Note:

• Orders cannot be canceled once they have been shipped from our warehouse.
• Cancellation requests must be made within 12 hours of placing the order.
• Orders can only be canceled before dispatch. A gateway charge of 2.5% will be applied for canceled orders.

For any questions or concerns about your order, feel free to reach out to our support team at +91 7456898771. We’re here to help!